The Heart of a Leader
By Nouman Ali Khan | 2026-01-08T17:16:25.601208+00:00 | Topic: Leadership
The Heart of a Leader - Khutbah by Nouman Ali Khan
Opening Praise and Salutation
اَلْحَمْدُ لِلَّهِ اَلْحَمْدُ لِلَّهِ خَالِقِ الْوُجُوْدِ مِنَ الْعَدَمِ وَجَاعِلِ النُّوْرِ مِنَ الظَّلَامِ وَمُخْرِجِ الصَّبْرِ مِنَ الْأَلَمِ فَمُلْتَجَأُ التَّوْبَةِ عَلَى النَّدَمِ فَنَشْكُرُهُ عَلَى الْمَصَائِبِ كَمَا نَشْكُرُهُ عَلَى النِّعَمِ وَنُصَلِّيْ عَلَى رَسُوْلِهِ الْأَكْرَمِ ذِي الشَّرَفِ الْأَشَمِّ وَالنُّوْرِ الْأَتَمِّ وَالْكِتَابِ الْمُحْكَمِ وَخَاتَمِ النَّبِيِّيْنَ وَالْخَاتَمِ سَيِّدِ وَلَدِ آدَمَ الَّذِيْ بَشَّرَ بِهِ عِيْسَى بْنُ مَرْيَمَ وَدَعَا لِبِعْثَتِهِ إِبْرَاهِيْمُ عَلَيْهِ السَّلَامُ حِيْنَ كَانَ يَرْفَعُ قَوَاعِدَ بَيْتِ اللهِ الْمُحَرَّمِ فَصَلَّى اللهُ عَلَيْهِ وَسَلَّمَ وَعَلَى أَتْبَاعِهِ خَيْرِ الْأُمَمِ الَّذِيْنَ بَارَكَ اللهُ بِهِمْ كَافَّةَ النَّاسِ الْعَرَبِ مِنْهُمْ وَالْعَجَمِ
اَلْحَمْدُ لِلَّهِ الَّذِيْ لَمْ يَتَّخِذْ وَلَدًا وَلَمْ يَكُنْ لَهُ شَرِيْكٌ فِي الْمُلْكِ وَلَمْ يَكُنْ لَهُ وَلِيٌّ مِنَ الذُّلِّ وَكَبِّرْهُ تَكْبِيْرًا
وَالْحَمْدُ لِلَّهِ الَّذِيْ أَنْزَلَ عَلَى عَبْدِهِ الْكِتَابَ وَلَمْ يَجْعَلْ لَهُ عِوَجًا
وَالْحَمْدُ لِلَّهِ الَّذِيْنَ نَحْمَدُهُ وَنَسْتَعِيْنُهُ وَنَسْتَغْفِرُهُ وَنُؤْمِنُ بِهِ وَنَتَوَكَّلُ عَلَيْهِ وَنَعُوْذُ بِاللهِ مِنْ شُرُوْرِ أَنْفُسِنَا وَمِنْ سَيِّئَاتِ أَعْمَالِنَا مَنْ يَهْدِهِ اللهُ فَلَا مُضِلَّ لَهُ وَمَنْ يُضْلِلْ فَلَا هَادِيَ لَهُ وَأَشْهَدُ أَنْ لَا إِلَهَ إِلَّا اللهُ وَحْدَهُ لَا شَرِيْكَ لَهُ وَأَشْهَدُ أَنَّ مُحَمَّدًا عَبْدُ اللهِ وَرَسُوْلُهُ أَرْسَلَهُ اللهُ تَعَالَى بِالْهُدَى وَدِيْنِ الْحَقِّ لِيُظْهِرَهُ عَلَى الدِّيْنِ كُلِّهِ وَكَفَى بِاللهِ شَهِيْدًا فَصَلَّى اللهُ عَلَيْهِ وَسَلَّمَ تَسْلِيْمًا كَثِيْرًا كَثِيْرًا
أَمَّا بَعْدُ إِنَّ أَصْدَقَ الْحَدِيْثِ كِتَابُ اللهِ وَخَيْرَ الْهَدْيِ هَدْيُ مُحَمَّدٍ صَلَّى اللهُ عَلَيْهِ وَسَلَّمَ وَإِنَّ شَرَّ الْأُمُوْرِ مُحْدَثَاتُهَا وَإِنَّ كُلَّ مُحْدَثَةٍ بِدْعَةٌ وَكُلَّ بِدْعَةٍ ضَلَالَةٌ وَكُلَّ ضَلَالَةٍ فِي النَّارِ
قَالَ اللهُ عَزَّ وَجَلَّ فِيْ كِتَابِهِ الْكَرِيْمِ بَعْدَ أَنْ أَعُوْذُ بِاللهِ مِنَ الشَّيْطَانِ الرَّجِيْمِ:
"It is by the mercy of Allah that you have been lenient with them. Were you severe or harsh-hearted, they would have broken away from around you. So pardon them and ask forgiveness for them and consult them in matters. Then when you have taken a decision, trust in Allah. For Allah loves those who trust in Him."
O Allah, make us among those who trust in You, expand my chest, ease my affairs, untie the knot from my tongue so they may understand my speech, and O Allah, keep us firm until death upon la ilaha illallah, and O Allah, make us among those who believe and do righteous deeds, and advise each other to truth and advise each other to patience, ameen ya rab al-'alameen.
The Sunnah of the Prophet
All Muslims believe in the perfect sunnah of the Prophet (صَلَّى اللهُ عَلَيْهِ وَسَلَّمَ - sallallahu alayhi wa sallam). And one of our goals in life is to try to live as close to his sunnah as possible. Now many of his sunnahs are small. For example, the sunnah of eating with your right hand. Those are small sunnahs. Sunnahs that are very easy to practice. You can simply come into your home with your right foot and you are practicing the sunnah of Rasulullah (صَلَّى اللهُ عَلَيْهِ وَسَلَّمَ - sallallahu alayhi wa sallam).
Or you can start the salam, be the first to say the salam and you're establishing the sunnah of the Prophet (صَلَّى اللهُ عَلَيْهِ وَسَلَّمَ - sallallahu alayhi wa sallam) etc. These are all easy sunnah.
But then some sunnahs are, even though they're there, they're not very easy. They're very difficult. And some of these sunnahs Allah (جَلَّ جَلَالُهُ - jalla jalaluhu) talks about in the Quran itself. These are some of the most important and some of the heaviest sunnah of the Messenger of Allah (صَلَّى اللهُ عَلَيْهِ وَسَلَّمَ - sallallahu alayhi wa sallam).
Background: The Battle of Uhud
And one such sunnah is talked about in Surah Ali Imran. And in this surah Allah (جَلَّ جَلَالُهُ - jalla jalaluhu) gave these ayahs some time after Uhud. So the Rasul of Allah (صَلَّى اللهُ عَلَيْهِ وَسَلَّمَ - sallallahu alayhi wa sallam) was engaged in war and if I talk about Uhud it will take too long. But I'll give you some important points before we get to this ayah. Some reminders.
The Instructions to the Archers
In Uhud, the Messenger of Allah (صَلَّى اللهُ عَلَيْهِ وَسَلَّمَ - sallallahu alayhi wa sallam) gave instruction to one group of archers, the bow and arrow people. He gave them instructions multiple times, 10-12 times: "Don't come down from the mountain. Do not come down from the mountain. If you come down from the mountain they will come from behind us." Because the enemy was coming from the front. So we can face the enemy. And the only way they cannot attack us from behind is because of you. Because of the people with their bows and arrows. They can stop their horses. But if you leave your position they will come from behind us.
The Initial Victory
Eventually, the Muslims thought that we won. Allah even says:
"And Allah had certainly fulfilled His promise to you when you were killing the enemy by His permission"
You were destroying them. You were destroying the enemy. And the enemy was three times bigger. They were three thousand. They were three times bigger. And they were running away.
The Critical Mistake
But when this happened, the sahaba on top of the mountain, they did not get any instructions. What should we do? They were told: "Even if we win, don't come down. Even if we lose, don't come down. If you see us lying dead on the floor, don't come down. If you see that the enemy is gone, don't come down."
But they had a disagreement among them. There were about 50 of them. 40 of them said, "No, no, no, we won. That's it, it's over." So they came down. And when they came down, even though the Quraish were leaving from all sides, Khalid ibn Walid, who was not Muslim yet, he was leaving. And he looked back and he saw that they're coming down from the mountain. So he made a U-turn with about 100 of his people. And they quickly came from the other side of the mountain. And they started attacking the Muslims.
The Prophet's Injuries
At that point, the Prophet (صَلَّى اللهُ عَلَيْهِ وَسَلَّمَ - sallallahu alayhi wa sallam) had only 6 people next to him. So the army was far away. And Rasulullah (صَلَّى اللهُ عَلَيْهِ وَسَلَّمَ - sallallahu alayhi wa sallam) was by himself, maybe 6 people. And they had to find cover, because 100 people are coming against 6 people. And when this chaos happened, long story short, the messenger of Allah (صَلَّى اللهُ عَلَيْهِ وَسَلَّمَ - sallallahu alayhi wa sallam) was attacked. And one time he was attacked by an arrow. The arrow went through his helmet. It went into his cheek into his jaw, it knocked out his tooth, and the arrow was stuck inside his mouth on this side. And on the other side, he got hit with a rock. And the helmet, you know, the metal, went into his mouth on this side. So the Prophet (صَلَّى اللهُ عَلَيْهِ وَسَلَّمَ - sallallahu alayhi wa sallam) was bleeding from both sides of his mouth. And on top of that, he got hit with a sword also. So he had 3 injuries. The messenger of Allah (صَلَّى اللهُ عَلَيْهِ وَسَلَّمَ - sallallahu alayhi wa sallam) had 3 injuries on his head, on his face.
The Aftermath and Return to Medina
After they left, the Prophet (صَلَّى اللهُ عَلَيْهِ وَسَلَّمَ - sallallahu alayhi wa sallam) comes back to Medina. And of course we were ready for war, and we were winning. And the only reason everything messed up is because those people came down from their position. So those 40 people are very scared of Rasulullah (صَلَّى اللهُ عَلَيْهِ وَسَلَّمَ - sallallahu alayhi wa sallam). How are they going to stand in front of Rasulullah (صَلَّى اللهُ عَلَيْهِ وَسَلَّمَ - sallallahu alayhi wa sallam)?
Can you imagine, he has to give the khutbah that week with his mouth injuries? Because when he came home, Ali (رَضِيَ اللهُ عَنْهُ - radi Allahu anhu) and Fatima (رَضِيَ اللهُ عَنْهَا - radi Allahu anha) they were making, they were crushing leaves and they were heating up mud and making paste, and they were putting it on his face, because it wouldn't stop bleeding. And he looks like that when he's giving the khutbah Rasulullah (صَلَّى اللهُ عَلَيْهِ وَسَلَّمَ - sallallahu alayhi wa sallam).
The Guilt of the Sahaba
And all of this, there are some people in the jamaah. It's because of them. Because of their mistake. And they're sitting there, and they're thinking: "Some ayat are going to come about us. What happens if Quran comes about me and what I did? Look at all the damage that was caused because of me. Look at all the losses of the Muslims. Look at the Prophet (صَلَّى اللهُ عَلَيْهِ وَسَلَّمَ - sallallahu alayhi wa sallam). Look at his face. Look at Rasulullah's face. This is because of me." This is the guilt that they have inside them. And they're still coming to salah. They're still sitting there in the jamaah. They're still going to listen.
Allah's Commentary on Uhud
And Allah (جَلَّ جَلَالُهُ - jalla jalaluhu) revealed Quran, over 60 ayah in surah Ali Imran. Allah commented on what happened in Uhud. Allah's commentary on what happened in Uhud. One of those ayah is the subject of my khutbah with you today. Just one of them.
Understanding Different Types of Mistakes
Allah (جَلَّ جَلَالُهُ - jalla jalaluhu) tells... In this ayah, Allah talks to Rasulullah (صَلَّى اللهُ عَلَيْهِ وَسَلَّمَ - sallallahu alayhi wa sallam). But the ones that came down from the mountain, that is an acceptable mistake. And the ones who ran away like cowards, that is an unacceptable mistake. Meaning everybody makes mistakes. But the mistakes of people who have evil intentions and they want to keep hurting the Prophet (صَلَّى اللهُ عَلَيْهِ وَسَلَّمَ - sallallahu alayhi wa sallam), no ayat came about them.
In fact, here Allah says to the Prophet, you're not hard with them. You're not tough with them. But in another place in Quran, Allah says:
"O Prophet, fight against the disbelievers and the hypocrites and be harsh upon them."
Fight against the kuffar. Fight against the Munafiqin. And be tough with the Munafiqin. Be tough with them. So two different policies.
The Heart of Leadership - Analyzing the Key Verse
Divine Mercy Makes You Gentle
He tells Rasulullah (صَلَّى اللهُ عَلَيْهِ وَسَلَّمَ - sallallahu alayhi wa sallam):
"It is only because of the special love and the special care that comes only from Allah that you are soft towards them. You are gentle with them."
Linta in Arabic comes from leen. Leen actually means when you have a date and it's soft. It's called leen. And when you deal with someone with soft words, or you make someone feel comfortable, or you're sweet in the way that you talk to them, you're gentle in the way that you talk to them, linta lahum.
Allah tells His Messenger (صَلَّى اللهُ عَلَيْهِ وَسَلَّمَ - sallallahu alayhi wa sallam): "It is a special rahma from Allah. Love and care from Allah that you Rasulullah (صَلَّى اللهُ عَلَيْهِ وَسَلَّمَ - sallallahu alayhi wa sallam) are gentle towards them." This is not the time to be gentle. This is the time to say: "What did you do? I gave you instructions. I made it clear. Look at the damage that happened because of you. How could you disobey?" But at this time Allah tells His Messenger (صَلَّى اللهُ عَلَيْهِ وَسَلَّمَ - sallallahu alayhi wa sallam): "You are very soft towards them. You're very sweet with them."
The Consequences of Harshness
And then He says:
"And if it was the case that you were difficult or uncomfortable..."
Fathun in Arabic is actually used for when you have water and it stays in the same place and it smells bad. That's called fathun. And if you go near it, you're uncomfortable. You go near that, you're uncomfortable.
Allah used the word fathun to say: "If you're..." All of you have jobs. If you messed up the project, you messed it up completely. And now your manager is sitting right there. And you have to walk right past your manager. First you recite ayatul kursi, then surah al-ikhlas. And then you try to avoid eye contact. You walk in rukuh or maybe sideways. Because if you look at him, you'll be uncomfortable. Just maybe sometimes your boss doesn't say anything, he just looks at you and you just melt. There's a fathun, there's a discomfort.
Allah tells His Messenger (صَلَّى اللهُ عَلَيْهِ وَسَلَّمَ - sallallahu alayhi wa sallam): "Not only are you soft with them, but if you had been with someone that if they came close to you they would become uncomfortable..." Allah is saying: "You don't even do that. You don't even let your face show anger or disappointment."
The Word "Infidād" - Breaking Apart
And then He says ghaleethul qalb: "If you were tough hearted. If you were tough hearted." And then he says:
"They would have run away from you."
The word he used, subhanahu wa ta'ala, he said infidād. Infidād in Arabic means when you take a glass and you break it and it shatters. It goes in all different directions. That's the word he used for the sahaba. If you were harsh, they would have broken and fallen apart. And you know why that's important? Because when you break apart like that, you can't put it back together. You can't put it back together. And they all go in different directions. That's the word he used for the sahaba that they would have done that.
The Three Steps of Leadership
Step 1: Forgive Them (فَاعْفُ عَنْهُمْ)
So what should the prophet do? (صَلَّى اللهُ عَلَيْهِ وَسَلَّمَ - sallallahu alayhi wa sallam). He says:
"Then, pardon them. Forgive them. I forgive you for your mistakes. I forgive you."
That's the first job of his as a leader. Show them that you still love them. Why? Allah is actually thinking about those sahaba: "He is going to hate me now. How am I going to pray behind him? If he sees me, he's going to feel hurt. I can't even show my face. How am I ever going to... I'm so degraded and humiliated."
And the first thing, the messenger of Allah comes to them and makes them feel comfortable and says: "It's over." عفو actually means it's erased. Erased. Forget it ever happened. It's over. When you do عفو with someone, that means you don't bring it up again. You don't say, "Remember last week I forgave you? Huh?" And then you bring it up next year: "Remember last Ramadan I forgave you?" No. عفو means you let it go. You don't bring it up again.
Step 2: Pray for Them (وَاسْتَغْفِرْ لَهُمْ)
But that's not enough. He says:
"Ask Allah to forgive them. Ask Allah to forgive them."
And you know what this means? This doesn't mean that you stand on the qibla and say... because that's embarrassing. Like if you talk to someone and say "I made dua, Allah forgives you," that's insulting. But if you are alone with Allah, when you're alone with Allah, when you're making your tahajjud, there's no one around, and it's just you and Allah, at that time a person makes dua for who? Themselves? "Ya Allah, give me this. Save my health. Let me do my job. Let me get better in this and this. I need your help in this and this." This is what we do when we are alone.
And Allah tells His Messenger (صلى الله عليه وسلم): "When you're alone, pray for them. واستغفر لهم . Pray for the ones who disappointed you. Pray for the ones who disappointed you."
Step 3: Consult Them (وشاوِرْهُمْ فِي الْأَمْرِ)
But still, even if he prays for the ones who disappointed him and he asks Allah to forgive them, there's another problem. They think: "Allah's Messenger forgave us, but next time, next war, next mission, when the Prophet says 'Okay, I want to hear your opinion. I want to hear your opinion,' some people will raise their hands. Those 40 will never raise their hands. Because if we raise our hand, everybody's going to look at us like 'Seriously you? No, no thank you. You put your hand down.' They will think that our opinion no longer matters because of our mistake. Yes, he forgave us. He's making dua for us. But we are not the same value that we used to be before."
The job of a leader is to make sure that his followers feel valuable. So Allah says to His Messenger (صلی الله عليه وسلم)
"Take their opinion. When you need to make a decision, consult them. When you have to make a decision..."
Rasulullah (صلى الله عليه وسلم) gets opinion from Allah. He doesn't need my opinion. He doesn't need your opinion. He gets wahi from Allah. And Allah tells him: "No, before you make a decision, you should make sure you ask their opinion." Why? Because when you ask their opinion, they will feel: "He asked me. He still thinks my opinion matters. He hasn't changed. He still thinks I have value. He still holds me in respect. I didn't lose my honor." And his heart changes even more towards the love of Rasulullah (صلی الله عليه وسلم)
Trust in Allah After Decision
"Then when you have taken a decision, trust in Allah. For Allah loves those who trust in Him." (Quran 3:159)
. إن الله يحب المتوكلين This is
Victory and Defeat Come Only from Allah
And you know, some people thought that we lost. Like I told you in the beginning, we lost because they what? They came down. Because they came down. What does Allah say in the next ayah?
"If Allah should aid you, no one can overcome you; but if He should forsake you, who is there that can aid you after Him?" (Quran 3:160)
You think it's because of them. Yes they made a mistake. But victory and loss doesn't come from people. Victory and loss comes from Allah and Allah only. Be clear. Be very clear. Don't blame anybody else for your loss. Don't blame anybody else for victory. That only comes from Allah.
Application in Our Lives
Leadership in Daily Life
I started this khutbah by saying some sunnah is very easy, some sunnah is very difficult. Many of us are in a position of leadership. When you are in charge of a household, you are in a position of leadership. Sometimes somebody under your home, your son, your daughter, your younger brother, somebody, a spouse, somebody messed up. They made a mistake.
The thing is, there's different kinds of mistakes. There's a mistake every 20 minutes. And there's one time that something happens. They messed up. They didn't realize. Or they got angry. Or they slipped up. When they slipped up, what is our reaction?
Our Natural Reactions
The look on our face. They send a text message: "I'm so sorry." And you write something. And they can see that it says typing. And what's that? And then you erase it. "No, I need you to suffer some more. I'm not going to respond. Or I'll just respond with one full stop. Or we will talk later." You ignore.
Now what are you doing? You're creating discomfort. You're creating discomfort. When you're upset with them because they messed up and you're not gentle towards them. Usually you come and say "As- salamu alaykum, how are you?" And today you come in... That's not لنت لهم. That's not لنت لهم. And that's فظ. فظ means that you're creating discomfort.
"Would you like to eat something?" "No, I'm not hungry." فظ. And he says غليظ القلب. And then eventually it comes out: "No, I can't believe you did this. I told you so many times don't do it. And you still didn't listen. And you still did it. Why won't you understand? You see the damage you did." And you give a whole lot. And they already feel bad. But you feel the need to give them a khutbah anyway.
The Alternative Approach
And what does it do? Even Rasulullah (صلى الله عليه وسلم) was told: "If you do that they will what? They will break. They'll run away from you." If the Rasul of Allah (صلى الله عليه وسلم) is being told that even if he was like that, people will break, then you and I can break people very easily. Very easily.
Then he says but how can you make sure the people under you don't break? Not only do they not repeat the mistake. Allah says: "Let me teach you how to teach them a lesson." My way of teaching a lesson is: "You better not repeat this again. You hear me? This is the last time." That doesn't work. Only thing you created more is fear. Only thing you created more is negative feeling. Resentment. Now the relationship is not a relationship of love. It's not a relationship of respect. It's a relationship of fear. That's what it is.
The Three-Step Method
But the other way is:
Number one: "It's okay. Forget it ever happened. It's okay. I know. Let's not talk about it. It's over. I won't bring it up again. You don't bring it up again."
Second thing: Not "I'm going to make dua for you." No, no, no. On your own. On your own. "Ya Allah forgive me. Ya Allah forgive me." You may feel bad already. "Ya Allah whatever is in my heart, remove it. And Allah forgive that." That's number two.
And number three: Next time, you say: "Next time I'm not going to ask you to do that again. I don't trust you with anything." No, no, no. Take their consultation. Take their opinion.
The Profound Teaching
This is the profound teaching given to Rasulullah (صلى الله عليه وسلم) at such a difficult moment. You and I deal with people that disappoint us. It happens. Or hurt us. But none of our cases are so extreme that our family members' bodies got cut open because of them. That doesn't happen. We almost got killed because of them. We're bleeding from the mouth because of them. That doesn't happen. And yet still Rasulullah (صلى الله عليه وسلم) is this way because Quran told him this is special mercy from Allah.
Carrying the Rahma Forward
When we call him:
"We didn't send you as a rahma for all the people" (Quran 21:107)
What does that mean? That we have to learn his rahma. His rahma can only stay alive if the ummah keeps it alive. Otherwise it's just a book. It's just some lines on a page. It doesn't live anymore. The only way the rahma of Rasulullah (صلى الله عليه وسلم) stays in this world is if the people of this ummah keep carrying it over and over. They keep reliving it. This is what we have to do.
Closing Prayer
So I pray Allah (جل جلاله) makes us carriers of this beautiful sunnah of his messenger (صلى الله عليه وسلم) and overlooks, especially those of us that are in some position of leadership, whether it's at work, whether it's at home, whether it's anywhere else. When we are in a position of leadership, we should look to these sunnah of the Prophet (صلى الله عليه وسلم) especially the ones that Allah (جل جلاله) highlighted in the Quran, and bring them into our lives.
May Allah (جل جلاله) forgive our shortcomings and our short tempers and our impatience with people and make us better leaders for everyone.